Hello. I made my account a few months ago and I'm currently bronze 2. I have a question regarding the queues as I'm matched with people way above my skill. I queue ranked and I get people who were plat/gold last act and now they're bronze...

There is a direct causation to teams that communicate to W’s earned. Communicate early as well! If you start communicating only when you’re down, it’s probably too late. Intel is arguably the most important aspect of this game.