I'm diamond 2 and I've been yearning to get back into immortal ever since I dropped back down and I can't quite put a finger on what I always feel like is annoying me in a game of ranked with/without friends. I can't get rid of a dread feel...

My game was lagging a lot and suddenly as I was in a queue for Unrated, my screen became blank(white) . I went to desktop and returned and then after a few seconds I see the agent selection screen(below). I cannot see my other teammates....