So this act I dropped back down to high diamond from immortal, and the player base at these ranks in my experience have been severely toxic. Just a few minutes ago I queued with an insanely toxic Jett that I never wanted to see again, howev...

i need help. Whenever i go into a match i spend about a minute on a loading screen then get kicked out and get a penalty. On the rare occasion i do get in i am on the agent select screen but with no agents. What do i do?