I recently made a customer support [post](https://support-valorant.riotgames.com/hc/en-us/requests/60731647). In the post i mentioned the fact the electricity went out once on a competitive match and i could not continue. I got a 7-day...

I was able to redeem this player card from the website but it did not appear in my collections. Already contact Riot and they said they will be looking into this. Anyone had a similar experience?