Why are people saying that the new agents is 22nd and harbor is 21st, when even after including harbor there are only 20 agents playable where is the missing one??

This is my shop for the last 11 days, what I noticed is that I will never get my ion Phantom nor op( 2 months waiting btw ). The things I saw wrong with this shop system. 1- Only 4 slots 2- Random guns 3- certain skins actually show mo...

Then you can do something like hotkey to mouse scroll wheel button as an example and when your the last one you can click it real quick to make sure all distractions are gone so you can concentrate. So many time I've over thought what peopl...