i need help. Whenever i go into a match i spend about a minute on a loading screen then get kicked out and get a penalty. On the rare occasion i do get in i am on the agent select screen but with no agents. What do i do?

Text chat, matchmaking, and loading into the game lobby has been taking forever. I just got kicked and given an afk warning for not being able to connect to the lobby. Never had the problem this bad until now.