I was playing competitive and I've got a Viper (female) on my team and I head a Phoenix who was omega toxic especially to Viper because she is female and girls "can't play well". So throughout the game he was more and more toxic, Viper snap...

With the recent release of Astra I would say each role has its fair share of Agents to choose from, and that there isnt a clear need anymore for a new agent in any one role. You could argue that there is a difference between Sage and Cyphe...