They may have buffed Brim's load out, but his voice got super nerfed! He sounds completely different or 15 years younger. What gives?!

I am an honest silver player, who tries to rank up to gold for the end of the season. But every single day, I get 1-2 matches like these. I have spent plenty of money on this game, BCS I love it, I enjoy this game. But when I grind for that...

I hit ascendant 1 last act (10 rr) then fell out back to Diamond 3 90 rr but I am unable to play the rest of this act now. On tracker it says my peak is d3 even tho it says ascendant 1 in game so am I gonna get the gun buddy or no?