Is there a way to mute the radio commands the agents say like "I need aid", "Hello" etc. Even just a way to make it text only would be good. People trolling keep spamming them and it's hard to hear. Thanks

I’m half deaf and trying to get better but it’s so hard when I am unable to hear any directions. It also sucks that there’s no visualize sound option for people like me. So if anyone has tips please tell me.