I know I'm gonna get some shit from this, but to justify myself a bit, I'm new to gaming and valorant is my first fps game. my friend is teaching me a bit and he keeps on stressing that I need to work on my flicks, but idk how to control my...

I was able to redeem this player card from the website but it did not appear in my collections. Already contact Riot and they said they will be looking into this. Anyone had a similar experience?