My team and I have been stuck in agent select for comp with a frozen timer after we finished selecting our agents . Anyone knows the reason or how to fix this , do i have to uninstall ?

So I have a usual group of friends that I queue with that I would say is around bronze, although we usually do unrated. There's one person that about 90% of the time will go Viper, and their walls pretty consistently help out, but 𝘳𝘦𝘧𝘶𝘴𝘦...

i noticed this like a week ago but when you heal someone and they get a kill, it doesn’t pop up as an assist anymore. is this a bug or did they mean to do this and why?