2 battlepasses in a row without a single kay/o item, i would cry if i was a pathetic human with emotions.

Firstly, I made an alt account while I was in Silver just to have fun, but I never in my dreams thought that I would reach **Gold** on my alt before I would on my Main acc, which happened last night. I then double ranked up on my alt and no...

Please help. I purchased a knife skin yesterday and it has not been upgraded. When I try to refund it, it does not show up in the refund website.