The Neon player card says she is the 19th agent but there are only 18 agents in the selection, am I tripping or what is going on?? https://preview.redd.it/3vbjid3yi6q81.png?width=191&format=png&auto=webp&s=b44245dadff0d4ca70d166838e7000771...

https://imgur.com/a/jL5YRAl I drew Killjoy, Viper, Sage and Jett! Tbh, I don’t really use any of them. Who should I draw next?

My game was lagging a lot and suddenly as I was in a queue for Unrated, my screen became blank(white) . I went to desktop and returned and then after a few seconds I see the agent selection screen(below). I cannot see my other teammates....