i need help. Whenever i go into a match i spend about a minute on a loading screen then get kicked out and get a penalty. On the rare occasion i do get in i am on the agent select screen but with no agents. What do i do?

Hi all, I was so excited to queue after the patch that I completely forgot you need to activate the character to start unlocking them. (tbh, I forgot you had to unlock them in general lmao Overwatch 1 got me used to luxury) I am glad I rem...