I’ve searched everywhere for help to no avail. I can’t find tips or a guide on when to use my ult. When do you use your ultimate?

So I am in my collections and I am trying to find my ranked gun buddy from last episode, but it isn't showing up. Does it take a while or do I have to play a ranked match? Last episode was my first one, so I'm kind of ignorant on it.

Okay now, hear me out, *pls*. So I was randomly watching youtube videos when I saw a bald guy that looked like Phoenix and I was imagining phoenix bald. **Crazy**, right? We're not done yet. So I was thinking then, wouldn't it be **cool*...