I last played about a year ago and completed placements and got placed around silver 1. Now when I open my account it’s at level 1 and I can’t play comp anymore. Did anyone else have to relevel their account to 20 as well?

Hey guys. Started playing 1 month ago, and managed to get into gold 2. I am happy with the rank, but I want to improve. Tried to find a couple of videos of agents, and while I found some really good videos on youtube, the majority was just...