Last act I couldn't climb out of silver from around 150 games. This act I reached diamond 1 from playing around 200ish competitive games. . The main difference between the 2 acts was that I started to play Sage instead of Cypher, and that...

every time i play sage i have to entry because of some bullshit player that doesn't know how to play their agent (including me) i like to play sage but when you have a breach that sits in the backline that uses util after the enemy is dead...

Ever since patch 3.0 I cannot hear or talk to teammates or party members. The speaker icon has an X next to it. All my voice chat options are on. Does anybody have a solution for this?