I feel like I've been out of groove lately. Ever since I started using sheriff in deathmatch, I've been worse with every other gun. I've also been trying to master other agents aside from Reyna and I've been losing because of that (solo q)....

I queued up a comp game and the mf loading screen with the agents was stuck for over an hour and a half. Like any sensible person who has respect for their time, I left. I come back and now I'm queue banned for 4 hours and a rank lower.