Was using stat track for Val the other day and took a look at the maps section. The maps themselves are easy to understand since they only show up once per map and have a win%, but why are agents present in maps? For example, Omen shows up...

How many arrows does it take to promote and demote? Do losses have more affect than wins? I’m asking because i promoted back to plat 3 and then after winning 4 games i lose 2 games and then i demoted.