Why Didn't I Receive My Rank Up! Card After Claiming the Drop?

Posted by Steve

Sunday, June 25, 2023 5:33 PM

The Issue

Recently on Reddit, User Slimings_1 posted about their frustration when they didn't receive their expected Rank Up! card in Valorant. Slimings_1 stated that they watched 30 minutes of a match, claimed the drop, and then logged into Valorant only to find out the card was still locked. Other users joined in the conversation, citing similar issues with the drop system.

What Could be the Problem?

There could be several reasons for this issue. For instance, it could be due to server issues on Riot's side, or it could be that the match was a replay, meaning that you wouldn't be eligible to receive a drop for watching it. Another reason could be that you didn't watch the full 30 minutes as required or that your account is not linked to the correct Twitch account. It might also be a client issue, meaning there's a problem with your Valorant client.

What Can You Do?

The first step is to check if you have claimed the drop correctly. In most cases, drops are not received immediately, so be patient and wait for up to a few hours to see if it appears. Sometimes, this kind of glitch happens during the maintenance of the game's server. Refreshing your game will also help, considering that it is an unusual case. If it persists, you could try disconnecting your Twitch account from your Valorant account, then reconnect and log in again. Alternatively, you could contact Valorant Support to discuss your concerns and receive a potential solution.

Final Thoughts

It can be frustrating to see a reward locked, even though you've done everything right. Following the steps outlined in this post should help you resolve any drop issues you face in Valorant. A good rule of thumb is to wait for a few hours, try refreshing and reconnect your accounts in case of any linkage issues. Do what you need to do, but don't forget to have patience and enjoy the game while you wait. Happy gaming!

References

  • https://www.reddit.com/r/VALORANT/comments/14icjmq/i_didnt_receive_the_rank_up_card_even_after_doing/
  • https://reddit.com/14icjmq

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